1. Information Collection and Use

SlateStone Construction LLC collects two general types of information through our website: anonymous information and personally identifiable information.

Anonymous Information

We may collect and store anonymous, aggregate information from visitors to our website, including Internet Protocol (IP) addresses, browser types, search engines, internet service providers (ISP), referring and exit pages, platform type, date and time stamps, pages visited, and number of clicks.

You may browse our website to learn about roofing, construction, repair, replacement, inspection, maintenance, and other services without submitting your name, email address, phone number, or other personally identifiable information.

Anonymous information collected from your visit may be used in aggregate to analyze trends, administer and improve our website, diagnose technical issues, understand website usage, measure advertising effectiveness, and gather general demographic information.

We may use this information for our own business, analytics, advertising, and marketing purposes or provide aggregate information to service providers and other parties where appropriate.

Cookies and Similar Technologies

We may use cookies, image tags, pixels, web beacons, and similar technologies to collect certain usage information from customers and visitors to our website.

A cookie is a small text file that a website may place on your computer or mobile device to collect information about your activities on the website. Most browsers automatically accept cookies, but you may change your browser settings to decline or manage cookies.

Cookies may allow our website to function properly, remember certain preferences, understand whether you have visited our website before, improve your experience, and provide us with information about how visitors use our website.

Third-party advertising companies may also use cookies or similar technologies to collect information about website activity and interactions with advertisements. This information may be used to measure advertising effectiveness and provide advertisements that may be relevant to your interests.

Google Analytics and Advertising Services

SlateStone Construction LLC may use third-party services such as Google Analytics and other Google advertising and analytics products to understand how users navigate and interact with our website.

These services may use cookies, pixels, and similar technologies to collect information about website activity, including pages visited, browser information, device information, IP-related information, and interactions with website content or advertisements.

The information may be used to evaluate website usage, compile reports, improve website performance, understand customer behavior, and support advertising and marketing activities.

For more information about Google's privacy practices and how Google processes information, please review Google's applicable privacy documentation.

Remarketing and Interest-Based Advertising

We may use remarketing, retargeting, conversion tracking, demographic targeting, and other interest-based advertising features provided by third-party advertising platforms.

These technologies may allow us to display advertisements to individuals who have previously visited our website or interacted with our online content.

Advertising providers may use cookies, pixels, advertising identifiers, or similar technologies for these purposes.

You may be able to manage or disable certain interest-based advertising through the settings provided by the applicable advertising platform, browser, or device.

Third-Party Websites

Our website may contain links to third-party websites, applications, widgets, or services.

These third parties may collect information directly from you. Their privacy practices are not controlled by this Privacy Policy.

SlateStone Construction LLC is not responsible for the privacy policies, content, security, or practices of third-party websites or services.

We encourage you to review the privacy policy of any third-party website or service before providing personal information.

Do Not Track

Some browsers have a "Do Not Track" feature that allows users to indicate that they do not want their online activities tracked.

Because there is currently no universally accepted standard for responding to these signals, our website may not respond to all Do Not Track requests.

Personally Identifiable Information

We may require or request certain personally identifiable information when you use services available through our website.

Our website may use contact forms, estimate request forms, inspection request forms, appointment forms, tracking phone numbers, and other tools that allow visitors to request information or services.

We may collect information such as:

Name

Email address

Phone number

Property address

ZIP code

Service address

Type of roofing or construction service requested

Project details

Preferred appointment date or time

Other information voluntarily provided by you

We use this information to respond to requests, provide estimates, schedule inspections or appointments, communicate about requested services, provide customer support, and provide information about our products and services.

Cookies and Personally Identifiable Information

After you voluntarily provide personally identifiable information to us, certain website technologies may associate information about your website activity with the information you submitted.

We may use this information to improve your website experience, understand your interests, respond to inquiries, and provide information relevant to services you have requested.

Financial Information

SlateStone Construction LLC does not normally require financial information for roofing estimates, inspections, repairs, replacements, or construction inquiries.

If financial information is required for a particular service or transaction, it will be collected and handled through appropriate processes and in accordance with applicable laws and security requirements.

Surveys, Promotions, and Contests

We may occasionally conduct surveys, promotions, contests, or other activities through our website that request contact information.

Information voluntarily provided through these activities may be used to administer the activity, communicate with participants, and provide information about our services where permitted by applicable law and the consent provided.

2. Description of SMS Use Cases

Users who opt in to receive SMS messages from SlateStone Construction LLC may receive text communications related to roofing and construction services and customer engagement.

Message types may include, but are not limited to:

Roofing estimate follow-ups

Roofing inspection confirmations and reminders

Appointment confirmations and reminders

Project updates

Service updates

Customer support

Responses to customer inquiries

Scheduling communications

Roofing and construction service information

Promotional offers and special announcements, where applicable

All SMS messages are sent only to users who have provided the appropriate consent.

Message frequency varies based on user interaction, requested services, and communication preferences.

All applicable SMS communications include instructions for opting out.

3. Message and Data Rate Disclosure

Message and data rates may apply.

Users are responsible for any charges imposed by their mobile carrier for sending or receiving SMS messages.

4. Carrier Liability Disclaimer

Wireless carriers are not liable for delayed, undelivered, or misdirected messages.

5. Age Restriction

Users must be 18 years of age or older to opt in to receive SMS messages from SlateStone Construction LLC.

6. Links

Our website may contain links to websites that are not operated by SlateStone Construction LLC, as well as third-party widgets and applications.

Once you leave our website, we recommend that you review the applicable privacy policy of the third-party website or application.

SlateStone Construction LLC is not responsible for the privacy practices, security, content, or policies of third-party websites.

Our Privacy Policy applies to information collected through our website and services controlled by SlateStone Construction LLC.

7. Security

SlateStone Construction LLC takes commercially reasonable precautions to protect personally identifiable information.

We may use commercially reasonable security measures to protect information transmitted through our website and stored within systems under our control.

However, because Internet security measures are not perfect, we cannot guarantee the absolute security of your information.

If we are legally required to provide notice regarding a data security breach, we will provide notice as required by applicable law.

8. Your Consent and Notification of Changes

By using our website or voluntarily submitting information to us online, you acknowledge that we may collect and use information as described in this Privacy Policy.

If we decide to make material changes to this Privacy Policy, we may update the policy on our website and revise the "Last Updated" date.

Where required by applicable law, we may provide additional notice regarding material changes to our privacy practices.

Your continued use of our website following changes to this Privacy Policy constitutes acceptance of the revised policy to the extent permitted by applicable law.

9. Opting Out

Users may opt out of receiving SMS messages at any time by replying STOP to any SMS message.

Upon opting out, the user may receive a confirmation message and will no longer receive SMS communications from SlateStone Construction LLC unless the user subsequently provides consent to receive messages again.

For assistance, users may reply HELP or contact SlateStone Construction LLC directly using the contact information provided below.

Users may also opt out of marketing emails by using the unsubscribe link included in applicable marketing emails.

Opting out of marketing communications does not necessarily prevent us from sending non-marketing communications related to services or requests you have initiated, such as appointment confirmations, project updates, estimates, or customer service communications.

10. Further Information About Our Privacy Policy and Practices

This Privacy Policy applies to visitors and customers who interact with the SlateStone Construction LLC website and applicable online services.

We may retain information for as long as reasonably necessary to provide requested services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, and fulfill other legitimate business purposes.

We may delete or anonymize information when it is no longer reasonably necessary for these purposes, subject to applicable legal and business requirements.

You may have additional privacy rights under applicable federal, state, or local laws. SlateStone Construction LLC will comply with applicable privacy requirements.

This Privacy Policy replaces any previous privacy policy or statements regarding the information practices described herein.

Privacy Policy Link:
https://slatestoneconstructionllc.devvsol.com/privacy-policy

11. SMS Consent and Opt-In

SMS consent is obtained through explicit opt-in methods on the SlateStone Construction LLC website and other approved customer interaction points.

Customers voluntarily provide their mobile phone number and affirmatively agree to receive SMS messages through an unchecked consent checkbox or another clear and compliant opt-in method.

The SMS disclosure identifies the types of messages that may be sent, such as roofing estimates, inspection reminders, appointment confirmations, project updates, customer service communications, and promotional messages where applicable.

The disclosure also informs users that:

Message frequency may vary;

Message and data rates may apply;

Users can reply STOP to unsubscribe;

Users can reply HELP for assistance; and

Consent to receive marketing messages is not a condition of purchasing goods or services.

SMS consent records may be maintained within our CRM or other systems used to manage customer communications for compliance and recordkeeping purposes.

12. Mobile Information Sharing Statement

No mobile information will be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

Phone numbers collected for SMS communications are used to deliver messages that the user has explicitly consented to receive.

Mobile information may be shared with service providers when necessary to support legitimate business operations, such as SMS delivery, CRM management, customer communication, or customer support.

Mobile opt-in data and consent information will not be shared with third parties for their own marketing purposes.

13. Contact Us

If you have questions about this Privacy Policy, SMS terms, or our data practices, please contact us:

SlateStone Construction LLC

Phone: +1 832-844-7440

Email: [email protected]

Website: